At Southern Sporting Supply, our mission is to equip outdoor enthusiasts, tactical professionals, and preparedness-minded individuals with the highest quality gear and supplies. We are committed to providing exceptional products—ranging from tactical gear and camping equipment to ammunition and medical supplies—that meet the needs of our diverse customer base. Our focus is on reliability, safety, and customer satisfaction, ensuring that every customer is prepared for whatever challenge they face, whether on the field, in the wilderness, or in everyday life.
About
- Processing Time: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
- Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on location and shipping method selected. Standard shipping typically takes 3-7 business days.
- Shipping Restrictions: We currently ship to addresses within the United States, excluding P.O. boxes and military APO/FPO addresses. We do not ship internationally at this time.
- Order Tracking: You will receive a shipping confirmation email with tracking information once your order has been shipped.
- General Returns: We accept returns on most new, unopened items within 30 days of delivery for a full refund. The product must be in its original packaging and unused.
- Ammunition: Due to U.S. federal laws, ammunition cannot be returned or exchanged.
- Return Process: To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return. We will provide you with a return authorization number and shipping instructions.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 5-7 business days.
- Exchanges: If you need to exchange an item, please follow the return process and place a new order for the replacement item.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to replace the item or issue a refund.